Help Centre
Find answers about applying to GMH, partner requirements, documents, payments, and using the partner dashboard.
Quick links
Common support questions
How do I reset my partner account password?
Use the Forgot password page linked from the login screen. Enter your registered email address and follow the instructions sent to your inbox.
What should I do if my document upload fails?
Check that the file is a supported format (JPG, PNG, or PDF) and under the maximum file size. If the issue persists, email info@gmhire.co.uk with your account email and a description of the error.
How do I add a new vehicle or chauffeur?
Log in to the partner dashboard, navigate to the Vehicles or Chauffeurs section, and follow the prompts to add details and upload the required documents.
When are partner payments processed?
Payment schedules are shown in your partner dashboard. Settlement details, statements, and payout status are updated in real time.
Who do I contact for compliance questions?
For licensing, document, or compliance queries, email info@gmhire.co.uk or use the in-app support panel available to active partners.
Still need help?
Active partners can use the in-app support panel. For general enquiries, email info@gmhire.co.uk.